Returns & Exchanges
At Protect, we want you to feel secure in every purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. We are dedicated to ensuring your fashion investment meets our high standards of quality and fit.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure the product remains protected during transit.
Attach the Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your parcel.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing